1. How do i register to be a member?
Go to http://www.group-power.com/account/signup.php and complete the new member registration requirement. The system will generate an account number that comes with a pre-paid account.

2. What is Group-Power.com account?
Every member of Group-Power.com has a pre-paid account upon registration. (account balance). So when you purchase a deal, the amount is charged to your pre-paid account.

3. Am I required to recruit members to enjoy the savings?
No. You only have to sign up as a member for FREE to purchase a deal. However, you can benefit by introducing our offers to your friend and colleagues.

4. The deal attracts me, so what’s next?
Make sure you are within the valid buying time 1st, by checking the timer. Simply click BUY and your purchase will be reserved. When the minimum number of member’s have signed up for the deal, the system will automatically charge your account and you will receive a coupon with the details of your purchase.

5. There isn't sufficient credit in my account, but I wish to buy something...
Its easy! You just have to top up your credit (Login and go to page http://www.group-power.com/credit/index.php and click on"Topup now" link to add funds using your credit card or your Paypal account). Your purchases are only charged when you have sufficient credit, or else the transaction will not take place.

6. What if the offer fails to attract the minimum number of people?
Then it is a NO DEAL, no one gets it and your account won't be charged, so start inviting your friends to grab the deal too. The more friends the merrier!

7. Is the coupon valid for the same day I bought it?
No, unless it is stated explicitly. That’s why the coupons have an expiry date set by the merchant. You have to redeem within the stipulated time.

8. Is the coupon transferable even with my name printed on it?
Yes. You may give it to someone else unless stated otherwise by the merchant. The merchant will observe anyone that presents the coupon as per offer.

9. I misplaced my coupon, can i still redeem?
Yes, Login to your account and goto http://www.group-power.com/coupon/index.php. Just reprint it. However the merchant will cross check your coupon when you give it to him, to ensure its not redeemed already..

10. As a member of Group-Power.com, can I earn credit to my account?
Yes, you will be amazed with the endless "member get member" rewards and benefits. (member-get-member) Login to your account and go to http://www.group-power.com/account/invite.php

11. Is Group-Power.com’s online coupon sales legal?
Off course. We are governed under the strict guidelines of the various agencies and financial bureaus. Group-Power.com is purely an e-commerce platform and your online pre-paid account information is monitored by a payment gateway provider. All sales belong to Merchant.

12. Can I paste a comment about Group-Power.com or send a suggestion about what I want?
Yes, you are please to do so as long as it benefits you and us. Your input makes it easier for our sourcing team.(info@Group-Power.com) to do so please go to: http://www.group-power.com/feedback/seller.php

13. I have a valid coupon, but the merchant has ceased operations?
As long as you are within the coupon life time, then that’s our responsbility to make sure the charges are reversed into your Group-Power account. But of course we will have to check what went wrong. If the merchant had relocated, then we’ll advise you to go over.

14. I am a retailer myself, can my product be offered?
That’s great! Get in touch with our Business Development Department (info@Group-Power.com) or go online at http://www.group-power.com/feedback/seller.phpand you could be featured next!

15. Am I rewarded by Group-Power.com should I convince my friends to sign up as a member?
No. but there’s good news! Instead, tell them to sign up and purchase. We will credit $5 into your Group-Power.com account when they make their 1st purchase and you will receive a notification within 24 hours.

16. How many members can I refer to Group-Power.com?
You call the shots ! You can decide how much you want to earn. Use the power of social networking sites to reach out and achieve this.

17. How come Group-Power.com offers are limited for a day or two?
We can’t put in everything. You will be spoiled for choice too. Having a wacky deal in a limited time gets you and the merchant into a bargaining session. And we enjoy it that way, because you would probably get addicted to Group-Power.com and will be back for more the next day.

18. What kind of discounts offered?
Because we negotiate on bulk with the merchants, we only promote products and services that offer significant discount.

19. I don’t live anywhere near the merchant’s store. Now what?
You can still purchase it. The offer would have stated about 3rd party courier service and charges if any. Please call the merchant to find out more.

20. Is Group-Power.com’s merchant all over the country?
Not yet. We will be reaching you soon when we secure an interesting deal in your neighborhood so that everybody gets to buy and redeem close by. Send us an email if you are dreaming of something.

21. Can I inquire from the merchant before I decide to buy?
Yes please. It makes you comfortable and confident about what you are paying for.

22. How do i top up my credit?
Using your credit card or your Paypal account . Your payment is fully secured and will reflect in your Group-Power.com account.