Virtualized Business Systems Ltd. exists to deliver state of the art technology services to its customers in the small business, non-profit & community services, and church markets. Our customer focus is exemplified in the way we conduct our day to day business. This is contrary to an industry of impersonal customer interaction and relationships. Our mission is best demonstrated against our core values.
Integrity
- Integrity in sales and marketing - VBS Ltd. believes in educating our prospective customers of our capabilities and their applications in the small business, non-profit & community services, and church markets. We also provide our prospects with a 30-day no obligation trial of our services. Our customer care representatives ensure that our prospective customers understand how our services "fit" their business needs.
- Integrity in everything we do - We honor our commitments and take our responsibility to our customers, shareholders and community stakeholders very seriously.
State of the Art Technology Delivery
- Our Web Building and Hosting services as well as our online backup services use market leading technologies typically not available to smaller organizations and at this price level.
- The virtualization (hence our name) and aggregation of these services to a large target customer base reduces the per customer costs of the services we offer.
Community Investment
- Our target market of non-profit and community services organizations have the option of a monthly discount on services or a generous corporate donation, based on annual spend, to their organization on the customer's anniversary with our company.
- We believe the Internet is the great equalizer that allows small businesses to compete at a much higher level and inherently levels the "playing field". The investment we make in our technology translates into a community investment as small businesses develop and grow.
Continuous Improvement
- Continuous Process Improvement - Our customer feedback feeds continuous improvement processes to improve our customer service, our technological services, or any other business process.
- Continuous Technology Improvement - The technology arena moves very fast. With this in mind VBS Ltd. constantly performs research and development of new technologies to bring to market. Our commercialization process ensures that only when the technology is stable can it be brought to market; our customers benefit from this process in that the technology they use will be highly available and reliable.
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